Our story began in 2015 when Ian Benbow - CEO of Case-UK was taken seriously ill into hospital after his heart stopped, thankfully the year prior to his heart stopping Ian had a defibrillator implanted to ensure his heart could deal with such an attack, however, his recovery was a long and painful one, both physically and mentally. After losing his job Ian decided to begin anew.
2016 saw the creation of Case-UK which began as a family run business of his wife and three daughters. The sole aim was to create a business that could improve the lives of others and help other employers do the same. The CASE name is a personal nod to Ian's wife and three daughters.
2017 was a year of many firsts for us, we knew that if we wanted to grow then we had to embrace change, we recruited our first trainee to help implement activities requested by the Caerphilly & Blaenau Gwent Social Care & Workforce Development Partnership. In the same year we secured a £500,000 grant for the Oasis Community Church to carry out major refurbishments all of which was achieved through our Project Management & Procurement Support Service. The Oasis Community Church was the first of many clients who we have continued to support over the years.
Within two years of inception, Case-UK formed part of a National partnership led by Ingeus UK with the aim of targeting contracts from the DWP. In April 2018 the partnership now branded as Able Futures secured a UK-Wide contract through the DWP's access to work programme. Case-UK was commissioned to deliver the Able Futures provision across Wales at a value of £1,000,000 over four years.
Throughout 2019 we continued to develop our contact centre that covered the whole of the UK to provide a bilingual support line for people suffering with their mental health. We were also successful on raising over £1,000,000 for local charities across Wales through grant aid. This year was a big leap for us and it's where we appointed our new Director of People & Operations, Sharon Jones an ex-NHS Assistant Director to help us with the growth.
Case-UK became recognised as a trusted partner by prime contractors in becoming their Strategic Stakeholder Engagement Lead across Wales for the CAERHS Framework contract opportunities. Case-UK was nominated by Ingeus UK for the ERSA 2020 UK Employability Award in the Supply Chain Category. Case-UK was highly commended.
This year was all about expanding, we wanted to further develop our CASE-CAFE model to reach a wider area so that more people can benefit from it's service, expanding our Access-To-Work programme to the South West of England.