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This privacy policy applies between you, the User of this Website, and Case-Uk Limited, the owner and provider of this Website. Case-Uk Limited takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at:

Please read this privacy policy carefully.


By continuing to use and / or interact with our website and / or services you are agreeing to the collection, secure storage and dispersal of your data as stated in this policy.

Definitions and interpretation

1. In this privacy policy, the following definitions are used:

Data - collectively all information that you submit to Case-Uk Limited via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;


Data Protection Laws - any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;


GDPR - The UK General Data Protection Regulation;


Case-Uk Limited, we or us - Case-Uk Limited, a company incorporated in England and Wales with registered number 10175577 whose registered office is at Suite 1, Triangle Business Center, Triangle Business Park, Pentrebach, Merthyr Tydfil, CF48 4TQ;


User or you - any third party that accesses the Website and is not either (i) employed by Case-Uk Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Case-Uk Limited and accessing the Website in connection with the provision of such services;


Website - the website that you are currently using,, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. In this privacy policy, unless the context requires a different interpretation: a. the singular includes the plural and vice versa; b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy; c. a reference to a person includes firms, companies, government entities, trusts and partnerships; d. "including" is understood to mean "including without limitation"; e. reference to any statutory provision includes any modification or amendment of it; f. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy 


3. This privacy policy applies only to the actions of Case-UK Limited and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. 4. For purposes of the applicable Data Protection Laws, Case-Uk Limited is the "data controller". This means that Case-Uk Limited determines the purposes for which, and the manner in which, your Data is processed.



Collection of Your Personal Data

4. When you engage with Case-UK Limited we only collect and store the following information;

Manual Collection of Data Given To Us By Yourself Using Our Forms


  • Your name, employment status, job title, organisation name and address, email address, contact number, subscription preferences and any other information you choose to provide us.

Automatic Collection


  • Case-UK Limited may also collect information about how you use our emails– for example whether you open them and which links you click on, details of which version of web browser or operating system. 


  • Information on how you use the Case-UK Limited website, using cookies and page tagging techniques to improve your user experience.

  • Case-Uk Limited will collect your Data in a number of ways, for example: when you contact us by telephone, post or e-mail, or any other means.

  • To the extent that you access the Website, we will collect your Data automatically, for example: a. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.


Use of Your Personal Data


5. The lawful basis for collecting and using the personal data will depend on the specific context in which we collect it. However, we will normally collect personal data from you only; 


Where the processing is in our legitimate interests and not overridden by your rights; 


Where you have joined Case-UK Limited membership, attended a Case-UK Limited event, subscribed to receive Case-UK Limited mailings or had an email exchange with us, we are relying on the lawful basis of consent. 

We will use the personal data you have provided to us to send you email alerts and gather feedback to improve our email alerts. We may also occasionally contact you to improve our service. 

If we intend to use any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time the Personal Data is collected, or we will obtain your consent subsequent to such collection but prior to such use.

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons: a. improvement of our products / services; in each case, in accordance with this privacy policy


We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).

Details about the lawful bases for processing personal data can be found on the Information Commissioner’s website. (

If we are under a duty to disclose or share your personal data to other organisations, such as the police, for the purposes of prevention and detection of crime.

Who We Share Your Details With

6. We may share your Data with the following groups of people for the following reasons: a. our employees, agents and/or professional advisors - In order to deliver the service; in each case, in accordance with this privacy policy. 


We may disclose your personal data to third parties when permitted to do so including: 


With your consent; 


Where we have partnered with an organisation to deliver a project, campaign or event and we are acting as a processor; 


If we have a lawful basis for doing so; 


If we are under a duty to disclose or share your personal data in order to comply with any legal obligation. This includes providing your personal data to other organisations, such as the Police, for the purposes of prevention and detection of crime.


Case-UK Limited will never share or sell your personal data to other organisations for their direct marketing purposes.

How We Store And Retain Your Personal Data


7. Case-UK Limited will retain your personal data for as long as is necessary for the purpose it was collected. The data will be removed and acknowledge at your request. 

We will use technical and organisational measures to safeguard your Data, for example: a. access to your account is controlled by a password and a username that is unique to you. b. we store your Data on secure servers.


We are certified to ISO 27001. This family of standards helps us manage your Data and keep it secure.


Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address:

Data retention.


8. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted. 17. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.


Links to Other Websites


9. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.


Your Rights


10. You have the following rights in relation to your data



a. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.


b. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.


c. Right to erase - the right to request that we delete or remove your Data from our systems.


d. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.


e. Right to data portability - the right to request that we move, copy or transfer your Data.


f. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.


To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address:


If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at


It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Data Processors And Online Office Tools


11. Case-UK Limited uses third party companies as data processors to provide electronic management and analysis of data, these include Microsoft Office 365.  Case-UK Limited also manages some of its contact lists using IT systems, stored within an online system called OneDrive.  Where we use third party providers, information will be provided to you when you subscribe to that service. Details of the more widely used third-party email subscription services are below.


12. Case-UK Limited uses Microsoft office 365’s as a secure online storage facility which is password protected and only accessible via the Case-UK Limited Staff Team.

Changes of Business Ownership And Control

13. Case-Uk Limited may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Case-Uk Limited. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.


We may also disclose Data to a prospective purchaser of our business or any part of it.


In the above instances, we will take steps with the aim of ensuring your privacy is protected.


14. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.


If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.


Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.


This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes To This Privacy Policy

15. Case-Uk Limited reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

Privacy Policy

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